- Cnova NV_Press Release_1Q 2022 (1) (pdf 339.9 ko)
In a market impacted by a high comparison basis related to curfew, Cnova GMV is -9% vs 1Q21 and +1% compared to pre-pandemic period (i.e. 1Q19), with well oriented KPIs for its 3 strategic pillars:
Growing marketplace benefiting from a record-high customer satisfaction
GMV grew by +22% vs. 2019 (-10% vs. 2021), reaching €342m
Marketplace share reached 47.8%, +11.5 pts growth vs. 2019 (+2.3 pts vs. 2021)
Continued expansion of Digital Marketing revenues €16m in Q1, x2 vs. 2019 (+15% vs. 2021)
Acceleration of B2B activities
Octopia strong commercial dynamic:
17 contracts signed (+5 vs. Dec. 2021)
Clients’ GMV backlog now exceeding €1bn on contracts duration
C-Logistics is booming with now 37 clients (+15 contracts launched or signed vs. Dec. 2021)
Customer satisfaction is still growing with NPS reaching 55.5, +11.4 pts vs. 2019 (+4.4 pts vs. 2021)
